Terms of use

Effective November 10, 2026

These terms (which include our general terms of sale) form an agreement between you and the Sign2TV team (“we”, “us”, “our”), whose company details, host and consumer mediator are listed on the Legal notice page.

They apply to the Sign2TV browser extension, Sign2TV Lessons, Sign2TV Converse and the website sign2tv.com (together, the “Service”). Using the Service, or buying a plan, means you accept these terms. You can save or print this page at any time.

1. What the Service does and doesn't do

The Service displays English words as American Sign Language (ASL) signs performed by a 3D character, and offers lessons for learning ASL. Our signs are crafted by hand and simplified. Signing follows the English word order of the source text and does not apply complete ASL grammar, so the Service is no substitute for fluent ASL or a professional interpreter.

The extension runs in desktop Chrome, Edge, Brave and other Chromium browsers. Mobile browsers can't run extensions; the lessons work on any device. Please check these requirements before buying.

2. Plans and prices

• Free version: all lessons, the sign finder, type-to-sign on our website and a sample of the extension. No time limit.
• Basic ($40 for 3 months, $69 for 6 months, $89 for 12 months) and Pro ($111 for 12 months): the features described in the Plans section at the time you buy.
• Prices are in US dollars and include VAT or sales tax wherever we're required to collect it, so the price shown is the price you pay. Your bank may add its own currency-conversion fee.
• Prices may change going forward. A change never affects a plan you have already bought.
• Sponsored Pro: we may grant Pro at no cost to people who can't pay for it. Each request is reviewed by us, and sponsored access can be withdrawn if it's abused.

3. Ordering, payment and access

• To order, choose a plan, check the summary on the secure payment page, enter your details and confirm the payment. The contract is formed when the payment is accepted.
• Payments are processed by Stripe. We never receive or keep your full card number.
• You receive a payment confirmation by email right away, then your activation key and setup guide by email, normally within 24 hours. Your plan's period starts on the purchase date.
• A plan is one payment for a set period. It is not a subscription and is never renewed automatically. When it ends you return to the free version.
• We cannot sell to people or regions subject to international sanctions.

4. Refunds, withdrawal and legal guarantees

• You can get a full refund within 14 days of buying, for any reason, even after starting to use your plan. This includes the statutory right of withdrawal for EU consumers. Details and a model withdrawal form are in our Refund rules.
• Consumers benefit from the legal guarantee of conformity for digital content and services (articles L224-25-12 and following of the French Consumer Code) for the whole duration of their plan: if the Service doesn't work as described, we'll fix it, and if we can't within a reasonable time, you're entitled to a price reduction or a refund.

5. Acceptable use

You agree not to:

• copy, resell, rent or redistribute the Service, its signs, vocabulary file or 3D characters, or present them as your own;
• reverse-engineer it to build a rival product, or harvest the vocabulary file in bulk;
• share a paid key with people outside your home;
• use the Service for anything unlawful, to harass others, or to attack or overload our systems.

We may suspend access for anyone who ignores these rules, after telling them why, unless the breach is serious or unlawful.

6. Ownership

The Service, including its design, software, sign animations and vocabulary file, belongs to the Sign2TV team. Some components come from other creators under their own open licences, listed in our third-party notices. ASL is the language of the Deaf community and belongs to no business; we claim rights only in our own animations and code.

7. Third-party sites

The extension runs on YouTube, meeting platforms and other websites that we don't own or control. We aren't responsible for their content, their subtitles or changes they make. If a platform changes how subtitles work, the extension may stop working there until we release a fix; if that lasts, the guarantee in section 4 applies.

8. Changes and uptime

We keep improving the Service, so features and signs evolve over time, without removing the main features you paid for during your plan. We work hard to keep it online, but short interruptions for maintenance or outside causes can happen.

9. Liability

We are responsible for supplying the Service as described. We are not liable for losses caused by your misuse of the Service, by events beyond our control, or by relying on it in the situations described in section 1. For business customers, our total liability is capped at what they paid us in the 12 months before the claim. Nothing in these terms limits consumer rights that cannot legally be waived.

10. Ending the agreement

You can stop at any time by uninstalling the extension. We may end access for anyone who seriously breaches these terms. Should we ever close the Service for good, paying users will get at least 30 days' notice and a refund for the unused part of their plan.

11. Updates to these terms

We may revise these terms as the Service develops. The date at the top will change, and significant updates will be announced on the home page. The version you accepted when buying keeps applying to that plan.

12. Language, law and disputes

These terms are written in English. French law governs them, without depriving consumers of the mandatory protections of the country where they live. Please contact us first: most issues are solved with a single email. Consumers may also refer a dispute free of charge to the consumer mediator named on our About us page. Failing that, the competent courts are those designated by law; consumers may always bring a claim before the courts of their place of residence.